Return requests must be submitted within 14 days of receiving the order.
Items must be unused, unworn, unwashed, and in their original condition with all tags attached.
Once the returned item is received and inspected, we will notify you of the approval or rejection of the return.
If approved, the refund will be issued through any method that is convenient for you.
Return shipping costs are the customer’s responsibility unless the item received is damaged or incorrect.
Need help?
Contact us at support@kassemshijab.com for questions related to refunds and returns.
